Contact Us: Homeowner Accounts

HOMEOWNER ACCOUNTS:  For all questions regarding your account, making a payment, needing a statement or generalized customer service questions – please contact Customer Service at: 

Email – info@goodwintx.com 

Phone – 855-289-6007

ACCOUNT BALANCE: For all questions about your account balance, delinquency notices, payment plan requests, please contact the Goodwin Delinquencies Department @ Email – Delinquencies@goodwintx.com 

Phone: 1-855-289-6007 and request to speak to a Delinquencies Representative

SELLING / REFINANCING: For all questions about selling or refinancing your home or purchasing a home, please contact the Goodwin Resales at 512-502-7543 or via email at resales@goodwintx.com

Order a resale directly at – www.goodwintx.com and select “order a resale certificate”. There is a cost involved.

VIOLATION NOTICES / COMPLIANCE: For all questions regarding violation notices or compliance questions/submissions – please contact Goodwin Compliance at 512-502-2115 or via email at compliance@goodwintx.com

EMERGENCY MAINTENANCE: For any emergency maintenance items or after hours maintenance items please contact us through: Phone – 512-502-7541 Opt. 1 

In the event that it prompts you to leave a voicemail, please be sure to include your name, address, unit number, description of the emergency and best contact number in the voicemail. We will return you call as soon as we have received your voicemail and a vendor can be confirmed to be dispatched.